Terms & Conditions – Stylus –The Stylus Company

Terms & Conditions

Terms & Conditions of Use

Welcome to our online store. Swells, LLC (Swells) provide services to you, the Customer, subject to these conditions. If you visit our shop within this website, you accept these conditions. Please read them carefully. These terms and conditions apply to the use of this web site, including the purchase of goods using the web site. In using the web site for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the web site. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of our web sites and online stores.

Customer Acknowledgement

The Customer acknowledges agreement with these Terms and Conditions of Sale by the placement of an order to purchase products from Swells. This agreement is between the entity named on the invoice (the "Customer") and Swells, LLC. All goods are supplied on these terms and conditions only and no person in the employment or otherwise as agent for Swells has any authority to supply goods on any other terms and conditions or to vary these terms and conditions in any way whatsoever. Previous dealings shall not vary or negate these terms and conditions in any respect.

Privacy

We respect your privacy and use personal data you provide to us only for the purposes of conducting business with you. We do not store credit card details on our servers, and we do not share your information with any third party except for the purposes of providing you with the products you have ordered or services you have asked us to perform. For more information, see our Privacy Policy.

Site Access

Swells grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent.  This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Swells and Swells websites and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilising our name, URL's or trademarks without our express written consent. Any unauthorised use terminates the permission or license granted by Swells, LLC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Swells websites so long as the link does not portray Swells, our websites, our associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any the logo or other proprietary graphic or trademark belonging to Swells, LLC or our websites  as part of the link without express written permission.

Security Policy

When purchasing from Swells, LLC the Customer’s financial details are passed through a secure server using industry standard encryption technology. If you have any questions regarding our security policy, please contact us.

Delivery of Goods

We place great importance on the fast and reliable delivery of Customers orders, however please note that delivery times are estimates only and Swells shall not be liable for delays, regardless of cause, direct or indirect, or if caused by any of our service providers including our freight carriers. The Customer is responsible for making sure you provide the correct shipping address. During the ordering process, the Customer will have the opportunity to specify a different billing and shipping address. We can amend shipping addresses after the order has been placed unless it has already been made ready for dispatch, but cannot be held accountable for incorrect address details after this time. 

Warranty and Support

We act as a retailer and only ship products that are new and unopened as delivered from our warehouse or direct to you by the manufacturer or a distributor, unless clearly described otherwise. We do not warrant the products we supply other than the warranty provided by the supplier and the liabilities and obligations incumbent on us by United States Consumer law. If you believe you have received a faulty product, please contact us and we will remedy any faulty products at our discretion, including providing spare parts, repair or replacement as we see fit, and in a manner suitable to the specific nature of the fault.  The Customer must return the product to us at the Customers expense in the event of a fault if asked to do so for the purposes of us providing the remedy.  The cost of sending parts, or returning remedied or replacement product to The Customer is our responsibility.

Returns

You may return any product to us for a refund within 30 days of receiving it provided it is in an "as new" condition and includes the original packaging and any parts and documentation included with the product.  The customer pays for return postage.

For information about how to return a product, please click here.

30 Days Return - Didn't like it, return it for a full refund.
Free Delivery - Orders over $50 (in USA)
Fast Service - Next Day Shipping (Monday to Friday)